Frequently asked questions
What people usually ask us
About the app, your health data, the subscription, and what to do if something is not working.
Section 01
About the app
Is Nutricycle free?
Nutricycle has a free plan that includes tracking your menstrual cycle, the daily log of symptoms and energy, and limited access to the AI Coach. The Hormonal Plan unlocks recipes by phase, the weekly meal plan, the shopping list, the key foods guide, AI plate analysis and unlimited messages with the Coach.
What is cyclical nutrition?
It means adapting what you eat to the phase of your menstrual cycle you are in. Your oestrogen and progesterone levels change across the month, and with them your energy, your digestion and what your body needs to produce, metabolize and clear out those hormones efficiently. Instead of eating the same way for four weeks, you match your food to what your body is doing at that moment.
Do I need to know how long my cycle is?
Not exactly. When you set the app up you enter the date of your last period and a rough length; if you do not know it, you can start with the 28-day average. As you log your cycles, Nutricycle learns your pattern and the predictions adjust to yours.
Is it available in Spanish?
Yes. Nutricycle is available in Spanish and English, and you can switch language whenever you like from the settings without losing your history or your configuration.
Does it work if my cycle is irregular?
Yes, and it is one of the cases it was designed for. With irregular cycles the prediction is less precise at first, but the daily symptom log and the food guides by phase still work from day one. The more cycles you log, the better it learns your pattern. If your cycles are very irregular or absent, we recommend pairing the app with a health professional.
Section 02
Privacy and data
Who can see my health data?
Nobody but you. Your cycle and symptom data are used solely to generate your recommendations inside the app. They are not sold, not shared with third parties and not used for advertising.
Is my data secure?
Yes. Your information is protected with encryption in transit and at rest. As with any digital service, no system is 100% foolproof — and we explain that in more detail in our Privacy Policy.
Can I delete my account and my data?
Yes, at any time. Write to hola@aliciabasurto.com and we will delete your account along with all the associated data. You can also request access to your information, correct it or withdraw your consent whenever you like.
Section 03
Subscription
How do I cancel the Hormonal Plan?
From your account settings in the App Store or Google Play, depending on where you subscribed. Cancellation takes effect at the end of the period you have already paid for — you keep full access until then.
Can I restore a previous purchase?
Yes. There is a restore purchases button inside the app, which recovers your active subscription on a new device or after reinstalling.
Who charges for the subscription?
Apple or Google, depending on your device. Nutricycle does not process payments directly and does not store card details. Each platform’s billing conditions apply to your subscription.
Is there a family plan?
Not for now. Nutricycle is subscribed to per individual account. If the App Store or Google Play have family sharing enabled for the app, their rules would apply.
Section 04
Technical and support
Which devices does it work on?
Nutricycle is available for iOS and Android. Minimum version requirements are shown on the app listing in the App Store and Google Play, which is always the up-to-date source.
Does it work offline?
Some features require a connection — the AI Coach and syncing your history among them. If you want to know exactly what works without internet in your case, write to us and we will tell you.
How do I contact support?
Write to hola@aliciabasurto.com. With the Hormonal Plan you get priority support.
Available on iOS and Android
Your cycle, your guide — in your pocket
Every day, the foods and recipes your body needs for the phase you are in. No diets, no restrictions.
- 4.8Rating
- 40+Recipes
- 4Phases
Free download · Hormonal Plan from the app







